Stonefield Castle Hotel - Tarbert (Argyll and Bute)

Stonefield Castle's location is absolutely breathtaking. The views from the eating areas as well as the rooms are spectacular. There are numerous trails around the castle that you can use for easy hiking.

The food was great, but the service could be slow and a little disorganized.

The staff made it for us, pleasant, friendly but in the background, not in your face. The location is beautiful although out of the way, ayou definitely need a car. The food was fab and the whole experience was superb.

We had only booked a one night stay at the hotel but after the first evening we arranged to stay another night at the end of our holiday. The views from the dining room at breakfast were amazing, looking down the loch. The food was excellent at both dinner and breakfast. The only drawback on our second night was the service which was a little slow due to some staff having left, which seemed to cause the Manager an amount of stress which became evident as the evening progressed. If you stay here, treat yourselves to a walk in the hotel grounds, they are certainly worth it.

Pleasant friendley staff specially after fire alarm went off twice

Having to have dinner in the sitting room with no ambiance

location was peaceful view from dining room breathtaking food of high standard staff friendly and experienced

bathroom could do with paint job

Nice location, view on a loch from the restaurant

Dark rooms, bathrooms dirty and need to be renewed. The worse was at the restaurant, I order a quite expensive lobster and got a very small one without claws. I complained to the F&B manager who couldn't care less. She told me that lobsters in Scotland came without claws!!! I just couldn't believe it! I also asked in advance for connection rooms as we were traveling with young children and that was not offered. It's not worth the price, you find much better quality for less!

Gardens and location in general

My overall rating of the hotel above is based on the striking contrast between the truly excellent restaurant, attentive and engaging staff, and friendly service on the one hand, and the misleading nature of the promotion of the rooms at a 'special' price, which will be dealt with in the section below. The restaurant experience was very pleasant indeed; a fabulous outlook, spacious and bright but atmospheric as darkness fell. Excellent menu, food, and a young staff with personality and commitment. The house is designed by William Playfair, the celebrated 19th-century architect responsible for much of landmark Victorian Edinburgh, and this should be emphasised. It is a real plus point.

The rooms in the 1971 annexe are well below modern four-star expectations in terms of decor, and badly in need of brightening up. We felt almost misled at the 'special offer' because of this, and this was the impression of all four guests in my party, including one from The Netherlands and one from Belgium. We took four rooms, and are well-travelled business hotel users worldwide. The shower in my room did not work, and there was no hairdrier in another. There was a musty smell in the rooms when we entered. (There is a series of principal rooms available in the main house and these are said to be impressive.) The explanation given was that there was no technician available at the hotel on this occasion I booked the meal in advance by telephone, but discovered that it had not been booked when I mentioned it on arrival.

wonderful scenic location. amazing building. superb breakfast, restaurant, bar (whiskys list), and lounge.

The Wifi Internet connection was free but poor quality and poorly managed. Guest was required to log in every time with a difficult user name and password, which changed daily, and were different for each device (smart phone and laptop for instance). The Internet security seemed over-the-top compared to other hotels around the world.

This was my second visit to Stonefield Castle, as I had previously stayed there last year. I enjoyed my stay last year and this most recent stay was also most enjoyable. This hotel is set in beautiful surroundings, and the standard of service and the of the rooms means that time spent indoors is also very pleasurable. Will visit again and will recommend to others.

driving down the diveway you come to the beautiful setting and picturesque castle. From the minute you walk in the door you are welcomed by the warm atmospher and friendly staff. They went out of their way to assist us and even giving them a previous request of a super king bed and view this was met. Our time there was very relaxed, exactly what we wanted on our 34th Wedding Annniversary. Food was exquisite.. Will be back.. Under this there is a question. Would yourecommend Stonefield Castle Hotel to other travellers? I am actually tempted to put NO as we love it for ourselves.... and could be selfish....

going home.......

It had a very friendly and welcoming atmosphere,helpful staff and good food

A very minor issue. The hot water in the shower and the wash hand basin was very cold in the morning. This may have been the result of the time change from British Summer time over the weekend of 27/28 October 2012.

How nice and quiet it was, no mobile phone links, Heather in the bar was friendly as was all the other staff. Nice to sit in a quite lounge and library playing games and reading. Food was good in bar though dining room menu was too sofistocated for me. I like plain wholesome food and not a fish fan at all.

Nothing really except for the shower curtain in the bath please get rid of them.

looks like some more luxury, very cheap breakfast, unconfortable wifi

The atmosphere of the castle and its surrounds